Amplify your group’s digital marketing power
Taguchi’s award winning distributed customer engagement platform
A software specifically designed for companies with franchisees, branches, local stores and agents. It enables your company to leverage the collective customer expertise of the entire group to enhance both local and national marketing efforts, while ensuring consistency and compliance across all aspects of branding and customer data security.
We’re proud to work with some of Australia's most trusted brands
Recognised for the exceptional commitment to quality, reliability, innovation, customer service, and for consistently delivering products that enhance franchise operations, support brand standards, and drive success within the franchising industry.
Awarded by the Franchise Council of Australia
Let us show you what we've done for our clients
Driving growth and engagement with Taguchi's local area marketing capabilities
A personalised, franchise-led campaign that balanced national brand consistency with local relevance
Sushi Sushi led a database drive that overdelivered on expected target by 500%
Premium software that's sophisticated, yet simple
What does our platform do?
Tap into valuable customer data and our user-friendly customer engagement platform to nurture your customers throughout their journey, prioritising opportunities and maximising ROI. Taguchi makes it effortless to send personalised messages that blends national marketing protocol with local store expertise.
Create 1:1 multi channel campaigns
Connect with and retain customers across all channels using one powerful platform. Leverage a range of our automation functions and integration options, to convey consistent and meaningful messages relevant to your customers.
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Comprehensive analytics & insights
Go beyond basic engagement metrics and gain a deeper understanding of your campaign performance.
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Best in class personalisation & targeting
Easily create highly targeted customer segments to build relevant conversations with your customers.
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Taguchi Paths journey mapping
Transform your approach to customer interactions with our advanced visualisation tools. Taguchi Paths allows you to create clear visuals that map out your customer’s journey.
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Developed and supported in Australia, for clients globally
Taguchi is a 100% Australian owned and developed solution. All of our technical, support and product development takes place in Australia & Singapore.
Whether it is implementation, training or support,
you get exactly what you need and nothing you don't.