Membership & Loyalty

Tailor business driven and customer driven communications to improve loyalty and maximise the lifetime value of the customer.

Membership and Loyalty Emails

Communications must be relevant to the customer and express your business values to reinforce why your customers should remain loyal.

We help our clients achieve this through tailoring business driven and customer driven communications to maximise the life-time value of the customer.

  • Personalised and targeted customer communications
  • Enrich your customers’ experience of your brand
  • 1-to-1 communications

“Taguchi gives us greater insight into the behaviour of our loyalty database, as well as the ability to action this insight to drive increased ROI from customer communications both online and in store.”

Bras N Things George Wahby
Chief Executive Officer
Bras N Things

We work with leading brands in helping them execute targeted and relevant communications to their membership and/or loyalty database.

Loyalty automation functions are available for a range of activities including:

  • Membership on-boarding programs
  • Reactivate memberships or contact lapsed members
  • Tier recognition communication including push to next tier
  • Points balance redemption prompts and reminders
  • Birthday messages
Loyalty reporting examples:
  • Tier or membership level engagement
  • Tier or membership level conversion and sales
  • Customer lifetime value
  • Custom product reporting
  • Other custom reporting

Talk to our loyalty and membership specialists today

Find out what makes Taguchi simply powerful by scheduling a free demo.

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