Taguchi Paths

A dynamic customer journey visualisation tool and editor that makes sending messages easy.

With Taguchi you can create 1-to-1 multi-channel automation programs, and easily visualise and refine each step of your customers’ journey with Taguchi Paths.

Taguchi Paths is an intuitive visual editor that makes building and analysing custom journeys simple.

This customer journey manager makes it easy for you to send the right message to the right customer at the right time.

  • Create automation campaigns that monitor and respond instantly to changes in customer interactions
  • Use Taguchi Paths to control timing, data sources, and creative elements
  • Manage creative, personalisation, timing, frequency and data sources easily.

Taguchi Paths empowers you to guide customers on 1-to-1 journeys across channels and devices to ensure you always deliver the right message, at the right time, via the right channel.

  • Create personalised customer-focused experiences at scale.
  • Map the customer journey and prioritise every step of your strategy.
  • Spark conversations with customers based on real-time interactions.
  • Test multiple variations of content, channel, timing, and frequency.
  • Automatically monitor and respond to customers.
  • Connect your apps, products, and spaces to customer journeys.
  • Leverage data from any source.

Find out what makes Taguchi simply powerful by scheduling a free demo.

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