With Taguchi you can create 1-to-1 multi-channel automation programs, and easily visualise and refine each step of your customers’ journey with SmartPath.
SmartPath is an intuitive visual editor that makes building and analysing custom journeys simple.
This customer journey manager makes it easy for you to send the right message to the right customer at the right time.
- Create automation campaigns that monitor and respond instantly to changes in customer interactions
- Use SmartPath to control timing, data sources, and creative elements
- Manage creative, personalisation, timing, frequency and data sources easily.
SmartPath empowers you to guide customers on 1-to-1 journeys across channels and devices to ensure you always deliver the right message, at the right time, via the right channel.